Privacy Policy

This Privacy Policy ("Privacy Policy", "Policy" or "PP") applies to your use of cardapp.orixa.tech. This Privacy Policy, together with all other applicable terms, conditions and/or policies posted on cardapp.orixa.tech, constitutes a legally binding agreement between you and Orixa.

This Policy describes the information we collect from you, how such information is used and shared, and the choices you have regarding your information. This Policy and all other terms, conditions and policies shall take effect without the need for a written signature.

Please read this Policy carefully before using, accessing or registering an account. Your access to and use of cardapp.orixa.tech shall constitute your irrevocable acceptance of the legal binding effect of this Policy.

If you do not agree to any provision of this Policy, please immediately cease accessing and using the relevant services.

I. Introduction

Orixa Financial Inc. (hereinafter referred to as "Orixa" or "we") attaches great importance to user privacy and data security. This Privacy Policy explains how we collect, use, store and protect your information when you use the following services:

• Orixa Card (digital asset payment card service)
• Orixa Web3 Asset Management Service
• Official website: https://orixa.tech
• Mobile applications and related systems

Your use of this service indicates that you have read and agreed to this Privacy Policy.

II. Services We Provide

Orixa provides global users with digital financial infrastructure, including but not limited to:

• Digital asset payment solutions (supporting USDT, etc.)
• Global card payment services (connected to international card networks)
• Web3 asset management and liquidity services
• Cross-border fund settlement and enterprise-level payment services

III. Information We Collect

1. Information Voluntarily Provided by Users

• Full name, mobile phone number, email address
• Identity verification information (KYC)
• Wallet address (e.g., USDT address)
• Bank account information (if applicable)
• Enterprise information (for B-end customers)

2. Automatically Collected Information

When you use our services, we may collect:

• Device information (device model, system version)
• IP address and login activities
• App usage logs
• Transaction behavior data (amount, time, region)

Purposes:

• Risk control identification
• Transaction security
• System optimization

3. Blockchain Data

• Your transaction addresses and transaction hashes may be publicly recorded
• Orixa has no control over blockchain network data

4. Third-Party Data Sources

• Payment networks (e.g., card networks)
• Partner trading platforms
• Compliance review institutions (AML/KYC)
• Enterprise customers

IV. How We Use Your Information

• Providing payment and account services
• Completing transaction processing
• Risk control and anti-fraud
• Legal and regulatory compliance (AML/KYC)
• Customer support and notifications
• Product optimization and experience improvement

V. Information Sharing and Disclosure

1. Necessary Partners

• Payment clearing institutions
• Card networks and card-issuing partners
• Cloud service and technical service providers

2. Legal Compliance

• As required by regulatory authorities
• Anti-money laundering investigations
• Legal litigation or law enforcement

3. Enterprise Customer Scenarios

• Data may be controlled or shared by the enterprise
• The enterprise's own privacy policy shall be followed

VI. Data Storage and Cross-Border Transfer

Storage

• Data may be stored on servers in the United States, Europe or Asia
• Compliance with industry security standards

Cross-Border Transfer

• Data may be transferred between different countries
• Encryption and compliance measures (e.g., SCC) are adopted

VII. Data Security

• Data encryption (in transmission and storage)
• Permission control mechanisms
• Risk control monitoring systems
• Payment Tokenization technology

VIII. Data Retention

• Transaction data: generally retained for 5–7 years
• Compliance data: retained in accordance with legal requirements
• Unnecessary data: deleted regularly

IX. Your Rights

• Inquire about your data
• Correct your information
• Request deletion (subject to compliance requirements)
• Restrict or object to processing
• Data export (e.g., transaction records)

X. Children's Privacy

This service is not intended for users under the age of 16, and relevant data will be immediately deleted if such users are identified.

XI. Cookies and Tracking Technologies

We use Cookies for:

• Login identification
• User experience optimization
• Security monitoring

You may disable Cookies through your browser.

XII. Policy Updates

• Notifications of updates will be posted on the official website or App
• Separate prompts will be given for material changes

XIII. Disclaimer (Important)

• Orixa does not provide investment advice
• Digital assets carry high risks
• Users must comply with the laws and regulations of their place of residence

XIV. Contact Us

Company Name: Orixa Financial Inc.

Telephone: +1 (327) 208-2328

Customer Service Email: service@orixa.tech

Support Email: support@orixa.tech